TopsForCars provides a manufacturer's warranty for each product that we sell. Product Warranty information can be found in more detail below.
IMPORTANT: Please inspect your item before you attempt installation, to make sure that you received the correct color and product for your car, and that no damage occurred to the product during shipment. Items which have been installed, or for which installation was attempted, may have their warranty claim refused under the provisions set forth on this page.
General Warranty Provisions (All Products)
IMPORTANT:Items will not be accepted for credit if installation was attempted. Only brand new items will be accepted in original box. Our product must be folded carefully and returned in the same condition it was received and in the original box. Please inspect your item before you attempt installation, to make sure that you received the correct color and product for your car, and that no damage occurred to the product during shipment. Items which have been installed, or for which installation was attempted, may have their warranty claim refused under the provisions set forth on this page.
For all products:
The manufacturer reserves the right to determine if a warranty claim is valid. The manufacturer may insist the item be returned to TopsForCars or the manufacturer for examination. Any abuse, misuse or damage caused by incorrect installation or improper cleaning is the responsibility of the purchaser. If a defective part is not returned as required, or if the manufacturer finds that the defect was not related to the manufacturer's workmanship or materials, then the manufacturer reserves the right to charge the full retail price of the replacement part provided as part of a warranty claim. All claims are calculated from date of purchase. Proof of purchase must be presented when claim is made. Additional Warranty Exclusions apply, and are noted as follows:
Installation: Failure to install products as originally installed may cause damage to the product. The manufacturer is not responsible for damage due to improper installation.
Alterations: Any changes in the product will void the product warranty.
Acts of GOD or Nature: The manufacturer will not be held responsible for damage caused by acts of God or nature.
Warranty applies only to the original purchaser.
All claims are calculated from the date of purchase.
All claims must be submitted with the original invoices.
There are no additional warranties or guarantees expressed or implied beyond what is in this page.
All returns are subject to a 20% restocking fee.
Sometimes special situations arise. These situations will be handled on an individual basis.
All incidental expenses for down time including, but not exclusive to reinstallation of the product, rental cars, vehicle storage, hotel stay, etc. are the sole responsibility of the purchaser and are not covered by the manufacturer's warranty.
Contact TopsForCar's customer service department within 30 days of receipt to obtain return authorization. TopsForCars and the manufacturer will not accept items returned without a return authorization.
Shrinkage: All materials, whether canvas or vinyl, will experience some shrinkage and color fading due to the aging process of the material. The manufacturer is not responsible for shrinkage.
Thread: All Polyester threads will experience some level of fading over time. The manufacturer is not responsible for fading thread.
Top Frames: The manufacturer will not be responsible for damage to the product caused by a worn, misaligned or damaged top frame.
Incomplete installation: The manufacturer will not be responsible for damage caused by failure to install Side Cables, Top Pads and/or other necessary components.
Products do not include a labor allowance as part of their warranty unless specifically noted otherwise on their Product Page at the time of purchase.
If you have questions about a Product's Warranty, please contact us and we will gladly help you.